Welcome to Canal Room information center. If you can’t find what you are looking for, please call us at 212.941.8100

If you can't find what you are looking for, please click below and read through our frequently asked questions

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Click for answers to our most frequently asked questions.
From driving directions to parking and hotels, this is a good place to start.

FAQ

 
What is the address?
285 West Broadway @ SE Corner of Canal St
New York, NY 10013

How do I get there?
Please visit our Directions for information on how to get to Canal Room by car and subway.

When are you open?
Canal Room Business Hours
Monday-Friday: 10:30am-6:30pm

Canal Room Live
Door times usually are ½ hour prior to show start time. Please visit the calendar section of this website

Box Office Hours:
We currently do not have a daily box office. Please purchase tickets in advance online or at the box office the night of the show

Do you serve dinner at the live shows?
Unfortunately we do not serve dinner at our live shows however, we would be happy to make a recommendation. Please visit Restaurants / Hotels section of this page.

What are the closest hotels to Canal Room?
Soho Grand
Tribeca Grand

How can I rent the venue?
Please visit the Private Events section of the website.

What forms of payment do you accept?
Cash, Visa, MasterCard, American Express

How can I find out if there is an opening act?
Please check out Canal Room's Calendar to see who is performing tonight!

Where is the Will Call window?
You may pick up pre-purchased tickets at the door on the night of the event.

Is there wheelchair accessibility?
Yes.

What if my event has been canceled or postponed?
Please check the Calendar to see if the show has been rescheduled. If it has not been rescheduled, refunds should be available at point of purchase.

Where can I park?
Please visit our parking section of the Web site - Click Here

What can I not bring into Canal Room?
Any audio or visual recorders, laser pointers, weapons, outside food or beverage

What is the dress code?
Depending on specific events. Canal Room live music shows the dress is casual but neat. If you are attending an after-party the dress is a bit more trendy and neat.

Can I take photographs within the venue?
Yes, personal cameras are allowed. Press must talk to the booking agents and Canal Room management prior to shooting photos.

How do I work here?
Send your resume to info@canalroom.com

How old do you have to be to come to Canal Room?
All shows are 21+ in age unless otherwise indicated on the Calendar page.

How can I get my band booked at Canal Room?
Please submit an EPK or Myspace URL to booking@canalroom.com.
Please do not send CD’s or any mail to us, we do not open packages.